All Blank Page

This condition suggests that the laser beam is not striking the photosensitive drum.

Check for physical obstructions, especially sealing tape that has not been removed from the cartridge or something else just outside the laser/scanner assembly.

If this condition occurs only with a certain print job, make sure that some user-defined parameter such as magnification is not unintentionally placing the entire image off the area of the page.

If the problem persists, refer the symptom, "Blank Page or Light Printing" in the Troubleshooting Addendum (12/99) section later in this chapter.

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