Procedure Nuo
1. Remove the two Phillips screws shown. 2. Hold the display assembly up on one side and firmly push near the middle with your thumbs on the edge bead to disengage the rear housing from tabs on the side of the bezel. Note You will not fully disengage the housing from the bezel at this point. 3. Repeat this process on the other side of the display. Note If one side will not release, work from the other side. 4. Use a black stick to carefully work around the clutch-side corners on both sides....
Part Location Hrz
1. Remove the four 4.2mm Torx T6 screws and single 4mm hex stando . 2. Lift the board assembly from the right side and slide away from the port openings. 2. Lift the board assembly from the right side and slide away from the port openings. Note The ExpressCard cage is attached to the left I O board. 4. Disconnect the flex cable. Note The new left I O board for the MacBook Pro 2.4 2.2GHz now has EMI mylar film on the bottom of the board. Leave the film in place. 7. Replacement Note Transfer the...
Temperature Concerns
The customer may perceive this system to run hotter than previous models. However, the normal operating temperature is well within national and international safety standards. Still, customers may be concerned about the heat generated by their machine. To prevent an unnecessary repair, you can compare a customer's computer to a running model, if available, at your repair site. For more information on temperature concerns and customer perception, refer to Knowledge Base article 30612 Apple...
Replacing the Bluetooth cable
1. To remove or replace the Bluetooth cable, gently pry up adhesive using a black stick. 2. Disconnect the other end of the cable as shown. 2. Disconnect the other end of the cable as shown. Quick Check Use Apple System Profiler to see if Bluetooth HCI appears under the USB Bus tab in the USB device section.
To remove the left ambient light sensor board
1. Remove the Phillips screw and dust cover. 2. Disconnect the JST connector on the logic board to the right of the fan. 3. Peel the ALS cable away from the fan, taking care to preserve the adhesive for future use. 4. Pry up the sensor board to release its adhesive and remove it from the speaker. 4. Pry up the sensor board to release its adhesive and remove it from the speaker. Reinstallation Note When reinstalling the dust cover, carefully blow off any dust and gently clean the lens with a...
The optical drive does not accept CD or DVD discs mechanical failure
1. Verify that the media is not warped and is a standard 12 cm circular disc. 2. Check for a small non-standard disc or other foreign object stuck inside. Remove the optical drive from the system to extract a stuck disc. See Removing a stuck disk in the optical drive chapter of the take apart section. 3. Verify that the disc is pushed almost all the way into the slot. 4. Check that the optical drive flex cable is undamaged and properly installed. If damaged, try replacing the flex cable.
Sleep LED does not come on when lid is closed
1. Put the computer to sleep using the menu option. If the sleep LED goes on, the computer is not detecting a closed display. If the LED does not go on, skip to step 3. 2. Place a magnet over the sleep sensor board in the top case. If the system goes to sleep, replace the magnet in the display housing. 3. Check that the sleep sensor in the top case is plugged in. 4. Check that the sleep LED is plugged into the logic board. 5. Connect a USB mouse. Short the power on pads on the logic board to...
Memory
The maximum supported amount of memory is now 4 GB rather than 3 GB. LED Backlight LCD Panel The new LED backlit LCD panel can be easily identified in a couple ways. The display driver board is now at the bottom of the panel instead of the top. The LVDS cable no longer travels up the back of the display. In addition, the LED power is integrated into this cable. This technology allows for a continuous backlight from the moment power is applied. Previously, the fluorescent tube required a warm-up...
To remove the right speaker
1. Remove all components listed on the first page of this chapter. Note that the display need not be removed to remove the speakers. 2. Gently begin to pull the first few inches of speaker wire leading from the left speaker to the right away from the adhesive on the left side of the bottom case. 3. Use a black stick to carefully pry the wire out from under the brackets securing the wire to the rear of the bottom case. Push out and down to avoid nicking the wire's insulation. 4. Remove the Torx...
No sound is audible but the Speakers section of the Sound system preference
1. If there is nothing plugged into the headphone jack or USB ports, the Output tab of the Sound system preference pane should be set to the internal speakers. 2. If not, and if nothing is plugged in, try plugging in headphones or external speakers. Restart the computer. Remove the device. 3. Reset PRAM. Press the power button, then hold down the Command-Option-P-R keys until you hear the startup chime at least one additional time after the initial startup chime . 4. If the system continues to...
AirPort connection is slow
1. Move computer closer to the AirPort Base Station or other AirPort device. 2. Check the number of users trying to use AirPort in the area. Too many users may be accessing the network at the same time, causing heavy network traffic. To improve network connection speed, add additional AirPort Base Stations. 3. Check for other changes in the environment that may cause interference with the AirPort signal. For more information, consult Knowledge Base article 58543 AirPort Potential sources of...
Screw Chart
This screw specification is thread and shank only. See CAD diagram above it for full screw length including head . This screw specification is thread and shank only. See CAD diagram above it for full screw length including head .
Display has repetitive patterns or shifting color pattern
1. Check for the latest system software update. 2. Check that the LVDS connection is fully seated on the logic board. 3. Remove the display housing and check that the flex connection is properly inserted, aligned and seated in its connector on the panel. Misalignment can cause multiple video issues. During insertion, the connector should be perfectly straight, not at an angle, and the Correct Insertion Incorrect Insertion Correct Insertion Correct Insertion Incorrect Insertion Correct Insertion...
Power Button pads on logic board
With the top case removed, the power button is disconnected. Instead of having to reconnect the top case to turn on the system, there are two pads on the logic board that can be shorted across with a tool like a flat blade screwdriver to act as the power button. These pads are located near the lower edge of the logic board between the RAM slots and the upper left corner of the optical drive. The two pads are separated with a horizontal white line and bracketed by another line that leads to the...
The computer will not power on no sleep light no fan movement no hard drive
Note After each step, check that the system is not supplying power to the logic board. If you see the sleep LED come on or the Caps Lock LED illuminate when the key is pressed, then the system is indeed drawing power. In this case, hold down the power button for six seconds to insure the system is shut down before working on the machine. At this point, the issue is no longer a 'No Power, No Video' problem. Move on to the Power, but No Video troubleshooting section. Note Examine the display...
Swollen battery
The computer may not run off battery power alone The computer wobbles and won't sit flat on a flat surface The trackpad button is continually pressed and doesn't release in this case, test by removing the battery to see if the trackpad button functionality returns . A swollen battery can also expand and cause the battery case to become unglued, exposing the cells. Though there are currently no safety concerns regarding handling a swollen battery, use common sense. 2. If the bulged battery will...
JST Connectors
1. To disconnect a JST connector in the MacBook Pro, firmly hold the cables near the connector and lift directly up out of the enclosure with a gentle tug. Note The following tools may also be helpful in safely disconnecting and lifting JST connectors. Note The following tools may also be helpful in safely disconnecting and lifting JST connectors. 2. To reseat or reconnect a JST connector, use a black stick or your finger to snap it into place, making sure the connector sits perfectly flat and...
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Display Hook, left , 922-7222 Display Hook, right , 922-7223 Airport Extreme Card Bracket 922-7937 Hard. Drive IR Flex Cable . 922-8045 Hard Drive. 2.5-inch .SATA ,, 120GB, 5400 661-4277 160GB, 5400 661-4278 160GB, 7200 661-4336 200GB, 4200 661-4134 Left . Ambient Light . Sensor. Board Left , I O , Board, 922-8040 Left I O, Board Flex , Cable , 922-8044 Speaker, Assembly 922-8041 Battery , Cable Assembly , 922-7928 Foot Kit , 076-1070 Infrared Board 922-7195 Display Clamshell ' matte 661-4342...
The Date and Time settings reset repeatedly
Note Resetting the power manager and or PRAM resets the date and time. The MacBook Pro uses a non-rechargeable lithium battery. Perform a Shut Down from the Apple menu. Remove the main battery and disconnect the power adapter for 10 minutes. Connect the power adapter, insert the battery, and power on the computer. If the date and time were lost the backup battery may be dead or discharged. Remove main battery from the unit and leave it plugged in for at least 5 hours. Feet came off the bottom...
The battery wont charge
1. Remove any externally connected peripherals. 2. Try a known-good power outlet. 3. Connect a known-good MagSafe 85W power adapter with power cord or plug. If the DC plug is properly inserted, the LED should light up. If not, troubleshoot the MagSafe connection and power adapter. If the LED is green, turn over the computer and press the battery button. The battery lights should glow green and stay on if the power adapter is operating correctly. 4. Try a known-good battery. If it charges,...
Macbook Pro Fan Location
1. First note the cable routing. There is a notch in the logic board that allows you to tuck the cable underneath it and next to the frame during replacement. 2. Disconnect the JST cable connector from the logic board. Note See the following section for information on inserting and removing JST connectors. 3. To remove the battery, use a black stick to pry it away from the bottom case, taking care to preserve the adhesive backing for reuse if necessary. 4. To install the replacement backup...
Short battery life
1. There is a system issue not the battery . If you have the customer's power adapter, plug it into a known good outlet and verify that it can charge the system. Also make sure it is the correct 85W adapter. Plug a known good 85W adapter into a known good outlet. Verify that the DC connector is fully seated into the computer. Check whether the customer's system is set up for heavy battery power use AirPort on, optical media always in drive, Energy Savings set to Highest Performance, etc . Use...
Wire and Flex Cables
Because of its extremely thin enclosure design and dispersed circuit board, the MacBook Pro utilizes a large number of flex cables and variety of wire cable harnesses. Many of these cables carry multiple types of signals. Here is a list of the cables and the signals that run across them. If you notice a group of functions not working, it is likely that the cable is not properly inserted or the connector is damaged. SuperDrive data, power, and control signals cable select info Hard drive power...
No response from keys on the keyboard
1. Remove any connected peripherals and eject any ExpressCard. 2. If only numbers show up, check if NUM lock F6 is engaged. 3. Go to Apple System Profiler and look under the USB Bus tab in the USB device section. If you see Apple internal keyboard trackpad, go to step 6. 4. Attach an external USB keyboard. If the external keyboard doesn't work, go to step 6. 5. Turn off the computer. Check the keyboard flex cable connection to the trackpad and the trackpad flex cable connection to the main...
The microphone is not working
1. Check the Sound system preference pane and verify that the selection under the Input tab is built-in microphone. 2. Check the signal level and level meter and adjust the gain. 3. Reset PRAM shutdown the computer, press the power button, then hold down the Command-Option-P-R keys simultaneously until you hear the startup chime at least one additional time after the initial startup chime . 4. If there is no sound output from the internal speaker nor is the microphone working, verify all cable...
No keyboard illumination
1. Go to the Keyboard system preference pane and make sure the Illuminate keyboard in low light conditions check box is checked. Cover the left and right speaker grills with your hands. Note The keyboard illumination is not bright enough to be seen in most well lit spaces. In order to view the keys being illuminated, the ambient light needs to be dim. 2. Check the keyboard backlight flex cable connection to the top case flex cable.
To remove the right fan
1. Remove the three Torx T6 screws shown below. 2. Remove any Kapton tape, if necessary, and disconnect the fan cable JST connector shown below by holding the cable just next to the connector and gently tugging straight up. 3. Lift the fan up and to the right, carefully peeling the tape away from the heatsink, preserving the tape for reuse during reinstallation.
Internal hard drive will not initialize
1. Make sure the hard drive is a cable select drive set as a master 0 . 2. Start up from the MacBook Pro Mac OS X install Disk 1 disc that came with the computer hold down the C key during restart . 3. When the Installer opens, from the Installer menu, select Open Disk Utility. 4. If the hard drive is recognized, format it under the Erase tab. Boot from the MacBook Pro Mac OS X Install Disc 1 which came with the system hold down C key while booting . Select the desired language. Select Disk...
Startup Sequence
The Intel-based MacBook Pro starts up very much like the previous professional Macintosh notebook computers. If power is available to the system from the battery and or AC power adapter, pushing the power button will boot the system and begin the boot process. The screen will stay dark. The sleep LED will glow solid. This will last a few seconds. As the system boots, a power-on self test POST will be performed. See POST Error Codes listed later for failure results. If the system is not muted,...
Internal hard drive not recognized
1. Boot from the MacBook Pro Mac OS X Install Disc 1 which came with the system hold down C key while booting . 2. If not the primary boot volume, use Apple System Profiler to check under 'Hardware Serial-ATA' option to see if the system recognizes the hard drive hardware. 3. Check the SMART status. If the status is 'About to Fail' or 'Failing,' replace the hard drive. 4. Reseat the hard drive flex cable. 5. Check the hard drive flex cable for damaged connectors a connector peeled off the flex...
The cursor intermittently stalls or moves erratically
The user must touch with the surface of the trackpad with only one finger at a time and point directly down on the trackpad surface. When running Apple Hardware Test or Apple Service Diagnostic, the trackpad will respond in very small movements of the cursor. This behavior is normal. 1. Clean the trackpad surface with the computer off using a non-static-inducing material. 2. Shut down the system, then press the power button to start the computer. 3. Reset the power manager. See new procedures...
PowerOn Self Test POST Error Codes
The computer automatically performs a power-on self test when it is turned on after being fully shut down not a restart . This section describes what to do if you hear beeps during startup. When this occurs, the sleep LED will stay on, occasionally flashing. MacBook Pro relies on a combination of tones and blinking sleep LEDs to display power-on self test POST error codes. If the computer detects no SDRAM Synchronous Dynamic Random Access Memory also referred to as RAM , or the RAM installed...
Display has permanent vertical or horizontal lines
1. Check for the latest System software update 2. Remove the display housing and check that the flex connection is properly inserted, aligned and seated in its connector on the panel. Misalignment can cause multiple video issues. During insertion, the connector should be perfectly straight, not at an angle, and the connector should slide into its mate in a flat position, parallel to the LCD panel, not obliquely. See illustration below. Correct Insertion Incorrect Insertion Correct Insertion...