Part Location Hse
1. Disconnect the hard drive and ExpressCard flex cables, as shown below. 1. Disconnect the hard drive and ExpressCard flex cables, as shown below. Disconnect the left I O cable and right speaker cable. 5. Lift slightly and slide the left I O board assembly away from the port openings to remove. 5. Lift slightly and slide the left I O board assembly away from the port openings to remove. 6. The ExpressCard cage assembly is attached to the left I O board. Peel back the Mylar and remove the four...
Macbook 2 1 Remove
Note The microphone does NOT have to be removed from the left speaker if not replacing the microphone or speaker. 1. Use the flat end of a black stick to pry the microphone boot out of its well in the left speaker. 2. Disconnect its connector from the left I O board. 1. Lift the antenna wires out of the channel along the right side of the speaker. 3. Disconnect the speaker cable and the microphone cable, and lift out the speaker. 3. Disconnect the speaker cable and the microphone cable, and...
Troubleshooting Aids and Tips
With the top case removed, the power button is disconnected. Instead of having to reconnect the top case to turn on the system, there are two pads on the logic board that can be shorted across with a tool like a flat blade screwdriver to act as the power button. These pads are located near the left side of the LVDS cable connector on the logic board. It is marked PWR BTN. The pads are separated with a vertical white line. Resetting the System Management Controller SMC Power management is now...
System shuts down almost immediately after startup
1. Disconnect all external peripherals and eject any ExpressCard. 2. Make sure a known-good battery is fully inserted. Check battery charge and make sure that at least two LED charge indicators light up, otherwise connect the adapter. The adapter should light when plugged in. If not, consult the MagSafe power adapter troubleshooting section for further troubleshooting. 3. After charging for a while, if the battery does not seem to charge, or if it is charged up but quickly discharges, replace...
System shuts down intermittently
1. Disconnect all external peripherals and eject any ExpressCard. 2. Make sure a known-good fully charged battery is fully inserted. Check that the battery latch is fully engaged and is not broken or getting caught before fully catching. Check battery connection to logic board. 3. Make a visual inspection of the battery connector in the battery bay. Make sure all blades are visible and not bent. If damaged replace the battery connector. 4. Make sure the system is not overheating, the air vents...
A FireWire port is not recognizing devices
Note In FireWire Target Disk Mode, MacBook Pro cannot be mounted on systems with Mac OS X 10.3.9 or earlier. Refer to Knowledge Base article 303118 Intel-based Macs About using Target Disk Mode with Mac OS X 10.3.9 or earlier. 1. Test the FireWire port by connecting to another computer using FireWire Target Disk Mode. Refer to Knowledge Base article 58583 How to Use FireWire Target Disk Mode. 2. Verify that drivers are installed properly for third party, if needed. 3. Make sure the cable is...
Use the following procedures to clean off the old thermal grease and then to
6. Use a black stick to remove the thermal grease from the three mating surfaces. 7. Use alcohol wipes to completely clean the grease from the surfaces and surrounding area. Warning Whenever the logic board is separated from the heatsink, the thermal grease must be replaced. Failure to do so can cause the computer to overheat and be damaged. Important Avoid unnecessary contact with new thermal material, as dirt and body oils reduce the material's conductivity. Note the contents of the syringe...
Computer begins to power up the fans and hard drive are spinning pressing caps
1. Reset the System Management Controller. See new procedures under Resetting the System Management Controller SMC in the General Info Troubleshooting Aids and Tips section. 2. Try connecting an external display to check for video signal that is not being displayed on the LCD. If no external video appears, skip to step 4 below. Otherwise proceed to step 3. 3. Check all cable and flex connections to the logic board. Try restarting.
Replacement Procedure 1
Note If replacing the top case, remove the Keyboard and transfer to the replacement top case. 1. Visually check to verify that all cables are connected and routed correctly with nothing raised up or incorrectly over a component. 2. Check perimeter wiring and cables around clutches to verify that they will not be caught or pinched by the top case during replacement. 3. On the computer, verify that all cables are secure and lay flat. 4. On the top case, check cable connections and routing. f...
The power adapter LED does not turn on
1. Confirm the power adapter is connected to a known-good outlet. 2. Try replacing the AC plug or the AC power cord. If the adapter works replace the appropriate plug or cord. 3. Check the pins in the power adapter's DC plug for pins that are stuck down. If pins are stuck down, try cleaning the contacts. Debris removal should be done with a soft, non-electrostatic generating non-plastic bristle brush. A tool such as a cotton swab may introduce foreign material that will cause the pins to seize...
The microphone is not working
1. Check the Sound system preference pane and verify that the selection under the Input tab is for the built-in microphone. 2. Check the signal level and level meter and adjust the gain. 3. Reset PRAM shutdown the computer, press the power button, then hold down the Option-Command-P-R keys simultaneously until you hear the startup chime at least one additional time after the initial startup chime . 4. If there is no sound output from the internal speaker nor is the microphone working, verify...
Tools Nhy
This procedure requires the following tools Torx T6 screwdriver magnetized Black stick nylon probe 922-5065 or other non-conductive nylon or plastic flat-blade tool Multi-compartment screw tray such as a plastic ice cube tray Kapton tape 922-1731 0.5-inch x 12-yard roll Isopropyl alcohol cleaning wipes
Power Adapter
All MacBook Pro models use an Apple 85-Watt Portable Power Adapter with the revolutionary MagSafe power connector. It is not compatible with any previous notebook computer. The MagSafe connector consists of a magnet inside the computer and an attraction plate in the DC plug on the power adapter. Since the power port has a magnet built in, whenever you service the system it is recommended to put a piece of tape over the connector to avoid materials such as screws and washers from being...
The Date and Time settings reset repeatedly
Note Resetting the System Management Controller or PRAM resets the date and time. The MacBook Pro uses a non-rechargeable lithium battery. Perform a Shut Down from the Apple menu. Remove the main battery and disconnect the power adapter for 10 minutes. Connect the power adapter, insert the battery, and power on the computer. If the date and time were lost the backup battery may be dead or discharged. Remove main battery from the unit and leave it plugged in for at least 5 hours. Feet came off...
Sleep LED does not come on when lid is closed
1. Put the computer to sleep using the menu option. If the sleep LED goes on, there is a problem with sensing the closed display. If the LED does not go on, skip to step 3. 2. With the display housing removed, check the sleep magnet location on the LCD panel See the LCD Panel chapter in the Take Apart section of this manual. If it is not positioned correctly, reposition it. Polarity makes a difference. If the magnet is missing, replace it with a new magnet. 3. Check that the sleep LED is...
Bottom Case Sensor Location MacBook Pro inch Core Duo
1. For either sensor, peel back any Kapton tape, then before removing the board, mark the outline of its position with a permanent fine-point felt-tip marker. 2. Pry up the sensor board with a razor knife. 2. Pry up the sensor board with a razor knife. 3. Note The connector for the heatsink sensor is disconnected when removing the logic board. 4. When removing the bottom case sensor on the MacBook Pro 17-inch , use a needlepoint probe to disconnect the cable connector from the logic board.
Tools
This procedure requires the following tools Clean non-marring work surface Multi-compartment screw tray such as a plastic ice cube tray 0 Phillips screwdriver magnetized Torx T6 screwdriver magnetized Black stick nylon probe 922-5065 or other non-conductive nylon or plastic flat-blade tool Kapton tape 922-1731 0.5-inch x 12-yard roll Thermal grease 922-7144, Pkg. of 3 syringes Isopropyl alcohol cleaning wipes Fine-point felt-tip permanent marker Apple Pro keyboard and mouse for troubleshooting
No modem dial tone
1. Check that the correct modem is selected in the Network Port Configuration section of the Network system preferences. 2. Verify known-good analog not digital telephone line. 3. Verify known-good RJ-11 telephone cable. 4. Verify RJ-11 cable is not plugged into Ethernet port should not be physically possible with this MacBook Pro . 5. Verify RJ-11 telephone cable is firmly installed in the modem port. 6. Inspect RJ-11 connector for pin damage. If damaged, replace modem. 7. Open Apple System...
No display or dim display but computer appears to operate correctly
1. Remove any connected peripherals. 2. Make sure F1 key is not stuck down. 3. Press the F2 key with the fn key pressed and not pressed to increase the screen brightness. 4. Reboot the computer hold down the Control and Command keys and press the Power button to restart the computer. Or press and hold the Power button for 5 to 10 seconds to shut down the computer, then press the Power button to restart. Let the system run for an hour, so the panel can warm up. 5. Try connecting an external...
MacBook Pro inch Exploded View
AirPort Extreme Card 661-3890 ExpressCard Cage 922-7503 Left I O Board Flex 922-7516 Left I O Board Cable 922-7517 Memory SDRAM DDR2 667 512MB 661-3993 1GB 661-3978 Bluetooth Card 922-7189 Bluetooth Antenna 922-7518 Bluetooth Bracket 922-7534 Hard Drive SATA 100GB, 7200 661-3907 120GB, 5400 661-3908 Hard Drive Screws amp Grommets 076-1222 Left Fan 922-7510 Right Fan 922-7511 Infrared Board 922-7603 Foot 076-1064 Left Fan 922-7510 Right Fan 922-7511 Infrared Board 922-7603 Foot 076-1064 Right...
A USB port is not recognizing devices
1. Shut down the computer then press the power button to start the computer. 2. Use Software Update system preferences to verify that the latest software is installed. 3. For USB, test ports with an Apple keyboard or mouse. If the left port is not recognized check the left I O flex cable's condition and connection. 4. If the left I O flex cable is fine, replace the left I O board for the left USB port. For the right USB port, replace the main logic board. 5. Use Apple System Profiler to verify...
Flashing question mark appears on the screen
Note This system will only boot the Mac OS X system that shipped with this computer or later. It does not support booting into Mac OS 9. 1. Start up from the MacBook Pro Mac OS X Install Disc 1 DVD that came with the computer hold down the C key during restart to run Disk Utility. 2. When the Installer opens, select Disk Utility from the Installer menu under Utilities. 3. In Disk Utility, you will see all available disk and volumes listed on the left hand side. If you don't see the internal...
Identifying the MacBook Pro inch inch Core Duo
Below are views of the MacBook Pro 17-inch and 17-inch Core 2 Duo , with identifying features. The difference in the iSight LED between the two models is covered in the previous section. Left side MagSafe magnetic power connector with two USB ports and ExpressCard. Right side Security lock slot, FireWire 800 port, no S-video. Right side Security lock slot, FireWire 800 port, no S-video. MacBook Pro 17-inch Rear Grey antenna window in the clutch cover. MacBook Pro 17-inch Core 2 Duo Rear Wider...
Modem does not respond can hear dial tone
1. Check that the correct modem is selected in the Network Port Configuration section of the Network system preferences. 2. Check that the modem application is properly configured. 3. Open Apple System Profiler, and under the Software tab look at Extensions. Check to see that the MotorolaSM56K and AppleI2SModem Family files are listed and loaded. If not, restart the system and check again. If still not visible, replace system software. 4. Open Apple System Profiler, and under the Hardware tab...
No display or dim display but can display external video Remove any connected
2. Try adjusting the brightness using the F2 function key. 3. Open Display system preference panel and check brightness. If works, replace keyboard. 4. Check connection of the inverter cable to the main logic board. 5. Check inverter cable connection to the inverter board and the inverter to the LCD cable connection. 7. Replace display rear housing which includes the inverter cable assembly, or replace separately if available .
Procedure Kof
1. Disconnect the hard drive bluetooth flex cable connector from the logic board. 2. Remove the two screws securing the hard drive holder. 4. Carefully peel up any tape that may be securing the hard drive flex cable to the drive. Important Avoid tearing the hard drive label. 5. Use a black stick to lift the right side of the hard drive and slide it right slightly to release its left side from the rubber grommets in the frame and to gain access to the flex connector. Note Do not put strain on...
MacBook Pro inch Core Duo Exploded View
Display Assembly... AG, matte 661-4236 glossy 661-4237 Airport Card EMI Clip 922-7968 AirPort Extreme . Card . 661-4058 Left I O Board 922-7959 Left I O Board Flex 922-7959 Left I O Board Cable 922-7960 Bluetooth Card 922-7189 Bluetooth . Antenna . 922-7955 Bluetooth . Bracket . 922-7965 Bluetooth Foil Shield 922-7969 Hard Drive Bluetooth. Flex. 922-7961 Hard. Drive SATA ..., 100GB, 7200 661-4096 160GB, 5400 661-4097 200GB, 4200 661-4135 Hard Drive Screws amp Grommets ... Left Fan 922-7953...